About Jones Roadside Assistance
We are a dedicated local roadside assistance provider based in Tyler, Texas. Founded on honest service, fair pricing, and quick response times, we treat every driver like family when unexpected car trouble strikes.
Driven to help our neighbors
We started Jones Roadside Assistance because we know firsthand how stressful vehicle breakdowns can be, especially when emergency help is hard to find or overpriced. With over two years of hands-on mechanical experience, our mission is to deliver dependable roadside solutions across Tyler that will never break your bank account. From the moment you call (903)-284-9911, we want you to feel relaxed and completely confident that help is on the way.
Practical fixes over costly tows
Large towing outfits often charge exorbitant rates and immediately tow your car without exploring simpler solutions. We believe in faster response times and smart alternatives. Whether you need a jump start, a tire change, vehicle lockout service, or a winch out, we aim to get you moving again on the spot. Even if it takes a quick run to a local auto parts or tire store to grab what your vehicle needs, we help you avoid heavy towing bills whenever possible.
Our core promises to every driver
Every service call is built on three essential values: complete honesty, affordable pricing, and rapid arrival. Whether you are dealing with a dead battery on your morning commute or need short-distance strap towing off a busy shoulder, we treat you with respect, transparent communication, and genuine care from start to finish.
"When my tire blew out on the highway, Jones Roadside Assistance arrived faster than any tow company promised. Friendly, totally honest about the cost, and got me back on the road safely without overcharging."
Tyler, TX driver